Return Policy and Instructions

The below deals with three categories of return:

The return of unwanted item/s. The product is in brand new working condition and in its original packaging with all original accessories (as applicable). mail us at - support@honeywellconnection.com
In case you have received a product that is in not working condition.mail us at - support@honeywellconnection.com
You recieved an incorrect/incomplete/damaged in transit product/s. You must report any such issue within 24 hours of receipt of product/s.

When you place an order on our website, you will get an order number and an email confirmation. You may cancel your order upto 24 hours before dispatch.

If you think the product/s received by you is defective or not working properly, kindly write to us at our customer care email id support@honeywellconnection.com
Our standard product warranty terms apply. For period of product warranty, please refer to the retail box of the product or the user manual.
In case you report any such defect or improper functioning of the product/s within 7 days of your purchase, we will provide you a replacement product/s as per our standard warranty terms.

If you are sending us an email then, please have the following information on your hand:

Your order number (this will be found on the email confirmation you received when the order was placed on our website).
The “Product Ref/Product Description”– this usually can be found on the order confirmation or on the website.