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Support Coverage
Product Support Scope
We provide dedicated customer service and technical support exclusively for the following Honeywell Connection lifestyle product categories.
Covered
Air Purifiers
Home, office & car units, plus replacement filters
Covered
Car & Wall Chargers
Wall chargers, car chargers & travel adapters
Covered
HDMI Cables & USB Hubs
HDMI cables, USB hubs & charge-and-sync cables
Covered
Surge Protectors & Boards
Surge protectors & extension boards
Covered
Audio Accessories
Earbuds, headphones, speakers & soundbars
Covered
Laptop Essentials
Docking stations, adapters & USB hubs
Out of Scope — No Support Provided
We do not provide support or customer care for Honeywell Enterprise products. The categories below fall outside our lifestyle product support.
NVRs
CCTV Security Cameras
Networking Equipment
Routers
Building Automation
Calling about an NVR or security camera? Please contact your original system installer — our support agents are unable to assist with these products.