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Return Policy and Instructions

Return Policy and Instructions

The below deals with three categories of return:

mail us at - orders@honeywellconnection.com

  • In case you have received a product that is in not working condition. mail us at - support@honeywellconnection.com
  • You recieved an incorrect/incomplete/damaged in transit product/s. You must report any such issue within 24 hours of receipt of product/s.

When you place an order on our website, you will get an order number and an email confirmation. You may cancel your order within 24 hours of placing the order.

If you think the product/s received by you is defective or not working properly, kindly write to us at our customer care email id support@honeywellconnection.com and orders@honeywellconnection.com

Our standard product warranty terms apply. For the product warranty period, please refer to the product's retail box or user manual. In case you report any such defect or improper functioning of the product/s within 7 days of your purchase, we will provide you with a replacement product/s as per our standard warranty terms.

Your order number (this will be found on the email confirmation you received when the order was placed on our website). The “Product Name/Product Description”– this usually can be found on the order confirmation or on the website.